Nepean Towing provides illegally parked vehicle towing in Ottawa for property owners, managers, and authorized agents who need unauthorized vehicles removed from private property. Call (613) 619-4545 and we dispatch across the Ottawa-Gatineau area to remove vehicles blocking your lot, taking reserved spots, or parked without permission.
Private property towing is a service we provide to the people responsible for a property, not to the general public. We require that the person calling has authority over the property in question before we respond. When that is confirmed, we move fast. Unauthorized vehicle removal is straightforward for us and we have handled it for commercial lots, residential buildings, and private driveways across Ottawa.
Unauthorized vehicle removal is most commonly needed by property managers and business owners who deal with repeat parking violations and have no quick way to resolve them. The City of Ottawa handles enforcement on public streets, but on private property the responsibility sits with the property owner. We serve as their tool for enforcing that.
The following are the most common callers for private property towing in Ottawa.
The process begins when an authorized person calls us and provides their name, their authority over the property, and the location of the vehicle to be removed. We confirm the call is coming from someone with the right to authorize a tow before dispatching. In most cases we also ask for the vehicle's plate, make, and colour so our driver can confirm the right vehicle upon arrival.
Once on site, the driver documents the vehicle with photos before connecting to it. The vehicle is then transported to a secure lot and the caller receives storage location information. In Ontario, the vehicle owner must be notified of the tow within a specific timeframe, and the vehicle must be stored at a regulated rate. We follow these requirements on every job. Unauthorized parking removal is not a grey area for us operationally.
In Ontario, private property must have compliant towing signage posted at all entrances for a tow to be legally defensible. The sign must include the name of the towing company, a contact number, and notice that unauthorized vehicles will be towed at the owner's expense. If your property does not have proper signage in place, the tow can be disputed by the vehicle owner.
We can advise you on whether your current signage meets the requirement when you call. We will not proceed with a tow on a property where the signage is clearly absent or non-compliant, as this creates legal exposure for the property owner and for us.
Nepean Towing handles unauthorized vehicle removal from private property only. Vehicles parked illegally on public streets in Ottawa fall under the jurisdiction of the City of Ottawa parking enforcement or Ottawa Police. We cannot and do not tow from public roads, city-owned lots, or municipal parking structures on behalf of private callers. If you are unsure whether the area in question is private or public property, contact Ottawa Parking Services to clarify before calling us.
The distinction matters because the authorization chain is different for each. On your private property, you as the owner or manager are the authority. On a public road or city lot, you are not. Calling us for a public-street vehicle will result in us declining the job. Calling Ottawa parking enforcement for a private-lot vehicle will result in them declining as well. Knowing which applies to your situation saves time.
Having this information ready when you call speeds up the dispatch process. You do not need all of it, but the more you can provide, the faster we can confirm and respond.
View all towing options on our Towing Service Ottawa page.
No. We only accept private property towing requests from someone who has authority over the property in question. That means the property owner, a property management company acting on behalf of the owner, a condominium corporation, or a business owner for their own lot. A neighbour, tenant, or passerby cannot authorize the removal of a vehicle from property they do not control.
In Ontario, private property must have towing signage posted at all entrances that includes the name of the towing company, a contact number, and a statement that unauthorized vehicles will be towed at the owner's expense. Without proper signage, the vehicle owner can dispute the tow. We will not proceed on a property where compliant signage is clearly absent. If you are unsure whether your current signs meet the requirement, ask us when you call and we will help you assess it.
Once we confirm authorization and dispatch, arrival time depends on your location and current call volume. We give you an honest estimated arrival when you call rather than a number designed to sound reassuring. If the vehicle is blocking access or creating a safety hazard, tell us that when you call so we can prioritize accordingly.
No. Vehicles parked on public streets or in city-owned lots fall under the City of Ottawa parking enforcement or Ottawa Police. We only remove vehicles from private property with the authorization of the property owner or manager. For public street violations, contact Ottawa Parking Services or Ottawa Police non-emergency.
The vehicle is transported to a secure storage facility and you receive the storage location. Under Ontario regulations, the towing company must notify the registered vehicle owner within a required timeframe, and storage fees are regulated by provincial rules. The vehicle owner can retrieve their vehicle by paying the applicable towing and storage charges. We follow all provincial requirements on every private property tow.
Call Nepean Towing. We dispatch across the Ottawa-Gatineau area and handle private property vehicle removal the right way.
(613) 619-4545
See all Ottawa towing services: Towing Service Ottawa
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